customer service remote.
+ san antonio , texas (remote)
+ posted 1 day ago
+ $12.58 - $13.06 per hour
+ temp to perm
+ no requirements
**This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Do you enjoy talking to others and have a friendly disposition? Interested in working for a company that offers weekly pay, health insurance and opportunity for a $1,000 bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!
Pay Rate: $12.58 - $13.06 p/hr Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm. Your shift will be 40 hours weekly, 8hrs daily between this time frame. They are also closed on all government holidays! Location: remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!
Responsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures
- Gathering information, researching/resolving inquiries and logging customer calls
- Communicating appropriate options for resolution in a timely manner
- Informing customers about services available and assessing customer need
- Maintaining customer records by updating account information
- Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
-Must have 1 year or more experience working in an office setting, call center, or customer service position
-MS office knowledge
-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)
-Ability to retain information and knowledge
+ Active Listening
+ Customer Service
+ Typing Skills
+ Interpersonal Sensitivity
+ Basic Computer Skills
+ Telephone Etiquette
+ No Degree Required
+ Years of experience: 1 year
+ Experience level:Entry Level
Working hours: 8 AM - 6:30 PM
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