customer service remote

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Posted 2 days ago United States Salary undisclosed
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Job Description

customer service remote.

+ san antonio , texas (remote)

+ posted 1 day ago

with

randstad indeed

**job details**

summary

+ $12.58 - $13.06 per hour

+ temp to perm

+ no requirements

+ referenceAB_

job details

**This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Do you enjoy talking to others and have a friendly disposition? Interested in working for a company that offers weekly pay, health insurance and opportunity for a $1,000 bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!

Pay Rate: $12.58 - $13.06 p/hr Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm. Your shift will be 40 hours weekly, 8hrs daily between this time frame. They are also closed on all government holidays! Location: remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!

Responsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures

- Gathering information, researching/resolving inquiries and logging customer calls

- Communicating appropriate options for resolution in a timely manner

- Informing customers about services available and assessing customer need

- Maintaining customer records by updating account information

- Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

-Must have 1 year or more experience working in an office setting, call center, or customer service position

-MS office knowledge

-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)

-Ability to retain information and knowledge

Skills

+ Active Listening

+ Customer Service

+ Typing Skills

+ Interpersonal Sensitivity

+ Basic Computer Skills

+ Telephone Etiquette

Education

+ No Degree Required

Qualifications

+ Years of experience: 1 year

+ Experience level:Entry Level

Shift: First

Working hours: 8 AM - 6:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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