Customer Service Advisor - Inbound Calls - Remote working

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Posted 4 days ago Worldwide Salary undisclosed
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Job Description

Customer Service Advisors - Work from home

Start Date: 10th May onwards

Location: Can be based anywhere in the UK

Profile - Basic Customer service, answering calls relating to the vaccinations and travel requirements. Must be able to use a computer and navigate systems

Hours of work - Mon - Sunday 8am - 8pm 40 hours per week on shifts

Contract: Fixed Term contract for 3 months

Pay rate: £9.00 per hour paid fortnightly

Training; 3 days

PC Requirements:

Must have own laptop or PC (no mac users as not compatible with system) Must have windows 8 or above.
Must have broadband speed of 10mb per second download and 4mbps upload (you will need a screenshot to prove it)
PC or laptop should connect to router via ethernet cable (wifi not suitable)-
A smart phone to download app to connect to systems.
A quality USB headset or a non Bluetooth wireless noise cancelling headsetWhat you will need:

Previous experience of delivering exceptional customer service
Ability to empathise with the customer
Ability to work under pressure in a fast-paced environment
Ideally phone-based customer service experience
Problem-solving skills and the ability to take ownership over each customer query
Excellent communication skills at all levels
A passion for customer service
Excellent team player

Apply today!

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