Customer Service Admin Specialist (Remote Contract Role)

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Posted 7 days ago Worldwide £18k - 20k (British Pound)
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Job Description

The primary purpose of the role is to undertake an audit check of all off-site assets in various locations across the specified region. Through analysing the findings, the customer service administration specialise will provide the findings to the relevant stakeholders. You will raise unusual trends and discuss these with the relevant management teams.

Package DescriptionSalary negotiable

Remote working with significant travel

Monday - Friday (This role is initially a 3 month contract however it could be extended).

What you will be doing:
Following a process you will check EMR assets at various locations
Update and report findings to management
Report on activities and work progress
Communicate with customers and EMR sites via telephone and face to face channels
Provide updates to relevant management
Use in house systems as required for the roleAbout you:
Good working knowledge of Microsoft office, particularly Excel and Outlook
Experience in dealing with customers
Must be able to respect the confidentiality of customer and supplier account information
Must be able to plan, organise and prioritise workload to meet deadlines
Ability to communicate at all levels and to work with a cross section of individuals
Enthusiastic with hands-on approach, strong organisational and management skills
Methodical, working through tasks with a positive approach
Self-motivated and able to work diligently and without supervision where requiredSpecial Requirements:

Must have own transport - expenses will be paid for business travel
Flexible to travel widely to meet the needs of the role

Who we are?European Metal Recycling is a global leader in sustainable materials with physical operations in the UK, USA, Germany and the Netherlands. Our core business is the recycling of metal and plastics from a range of public, commercial and industrial waste streams. Our recycling activities generate around 10 million tonnes of sustainable materials every year, saving over 10 million tonnes.

Our mission is to have great people serving our customers with dependable recycling solutions. EMR is still privately owned, with family values at its core. It's a place where we care about our people, our customers, our workplace and our communities. We offer diverse and exciting career opportunities where individuals can make a difference and are recognised and rewarded for their hard work.

Find out more about us at

Due to the nature of the role, a financial and DBS background check is also required, at the employer's expense.

EMR Group and its subsidiaries are committed to having a diverse and inclusive workforce. We pride ourselves on being an equal opportunities employer, and value applications from all backgrounds, cultures and ability