Customer Care Representative (Remote to start)

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Posted 3 days ago United States Salary undisclosed
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Job Description

Customer Care Representative (Remote to start)**job details:**+ location:Malvern, PA+ salary:$18 per hour+ date posted:Monday, April 12, 2021+ experience:Entry Level+ job type:Temp to Perm+ industry:Finance and Insurance+ reference:S_877918**job description**Customer Care Representative (Remote to start)Do you have an interest in the financial industry? Our client, one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture is currently seeking Customer Care Representatives for their Malvern, PA location.**Responsibilities:**+ Develop basic knowledge of products and services, the overall financial services industry through classroom training, on-the-job training, and self study+ Provide high quality client service across Institutional Participant Services by responding to participant phone inquiries and providing account and plan information from various information systems+ Providing fund and investment performance information to participants by phone+ Responding to plan participant inquiries pertaining to certain legal, regulatory, and tax-related issues through verbal and written communication+ Initiate transactions for participants including loans and withdrawals**Working hours:** Monday to Friday (schedules between 6:30am - 7:00pm)**Skills:**+ Ability to relate, empathize and quickly build rapport with participants+ Working knowledge of computer and related software applications+ Excellent verbal/written communication skills+ Demonstrated sound judgment and analytical skills+ Ability to multitask in a highly visible, fast-paced, team-oriented environment+ Ability to work effectively with others as a member of a team**Qualifications:**+ Bachelor degree or equivalent combination of training preferred.?? High school diploma or GED required.+ Prior customer service experience, preferably in financial services is preferred+ Interest in the financial services industry**Apply Today!** For immediate consideration, in addition to applying here, please forward your updated resume directly to Michelle Bryan at . Please include the JOB TITLE and LOCATION in the subject line of your email._Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law._