Customer Care Agent (Work From Home)

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Posted 5 days ago United States Salary undisclosed
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Job Description

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Care Agent you'll: Provide concierge level support ensuring patients have a positive support experience; Understand and fully resolve user concerns and questions, all while striving for a first contact resolution; Troubleshoot shipping logistics associated with prescription delivery and advocate on Nurx patients behalf with insurance companies and pharmacies; Anticipate potential challenges that a user might experience, and collaborate with them and peers to improve the end-to-end customer experience...Hiring Fast >>