Job Description
Consulting Engineer
ProArch is an IT services and consulting company with offices in Syracuse, and Rochester New York. Our business is growing, and to serve our customers in the best possible manner, ProArch is looking to hire highly qualified, motivated, industrious professionals. There is an open position for a remote Consulting Engineer.
ProArch Sales and Consulting staff collaborate with clients to design the best solution to fit the business need. The Engineering technical staff works to configure, install, secure and support IT environments of all sizes and industry verticals. A Consulting Engineer is a member of the Project Engineering and Consulting team and is expected to be able to assess and design, as well as implement and secure technology within guidance provided by a Senior Consultant.
A Consulting Engineer is a client-focused position with a highly technical skill set that includes Microsoft Azure, Microsoft 365, server and desktop virtualization, storage, networking, cloud architecture, assessment, and migration knowledge. A Consulting Engineer should be able to understand client business requirements and processes and be able to align those with technological, strategic goals and objectives.
Technology Expertise The successful candidate should have extensiveness expertise in Enterprise technologies, and overall understanding of Enterprise on-premises, hybrid, and cloud infrastructure components that make up customer environments.
- Planning, implementation, and management of Microsoft Azure Infrastructure as a Services (IaaS), Platform as a Service (PaaS) and Virtual Networking solutions
- Planning, implementation, and management of Microsoft Hyper-V and/or VMware vSphere environments
- Planning, migration, implementation, and management of Windows Server environments including Active Directory, DNS, DHCP, File Services/DFS, IIS, and Group Policy Objects/Hardening
- Planning, and implement of Microsoft 365 Exchange Online, SharePoint, Teams, and OneDrive
- Planning and implement of end-user virtual solutions including Remote Desktop Services (RDS), Azure Virtual Desktop, and VMware Horizon View
- Implementation and management of backup technologies and strategies that are image, file, and cloud-based.
- Disaster Recovery and replication technologies such as Veeam Enterprise, VMware Site Recovery Manager, or Azure Site Recovery.
- Implementation and administration of Microsoft Enterprise Management Tools such as Intune, SCCM, SCOM, SCVMM, and VMWare vSphere
- Implementation and administration of Enterprise Storage include DELL/EMC, HP, Microsoft, and VMware Software Defined Storage
- Implementation and administration of switch, routing, wireless and firewall networking including Cisco, HP, Meraki, Sonicwall, Ruckus, Palo Alto, Fortinet, and Barracuda
The ideal candidate must have experience with:
- Performing strategic technology assessments including data gathering, analysis, and recommendations.
- Aligning organization technology goals with business requirements
- Advanced troubleshooting skills for network and system issues
- Security best practices and system hardening
- Experience in Incident Response
- Collaborating with clients in different vertical markets
- Interfacing with other 3rd party vendors, i.e., hardware, software, and service providers
- Working individually and as part of a team
- Interfacing with clients remotely, over the phone, and on-site
- Developing product and solution recommendations for deliverables and presales opportunities
- Budgeting and time estimation
Education and Certification Requirements:
- Associate’s or bachelor’s degree in related field preferred
- Experience 7 years +
- Certifications: Microsoft Azure/M365, VMware, storage, and networking
- A verbal and written technical assessment is given to potential candidates that must be passed
Requirements for Consulting Engineers
- Proven collaborator
- Mentoring, education, and technical oversight related to projects and new technologies to internal staff and customers
- Divergent thinker that can provide creative and resourceful input to problems
- Takes ownership of project, tasks, and client deliverables
- Motivated, thorough, innovative, accurate, and articulate
- Ability to prioritize effectively and handle shifting priorities professionally
- Exemplary written and verbal communication skills
- Produce project documentation in a concise and clear manner
- Analysis and identify best practice gaps
- Collaborate with Sales Management to:
- Identify sales opportunities
- Up-sell and cross-sell client
- Proposal development
- Close deals
- Collaborate with ProArch’s Security team to harden and make recommendations to customers
- Provide daily time accounting and monthly expense report submittal
- Travel is limited but may be required within the continental United States
- Proven presentation preparation and delivery skills to a diverse audience from C-suite to end users
- Maintain expertise in relevant solutions, products, and services
- Broad base of knowledge of the IT services industry and trends
- Broad base of knowledge of the IT services industry and trends
Benefits - Health insurance coverage with Vision and Dental options
- Mileage and business expense reimbursement
- 401k plan
- Paid holidays and vacation
- Salary range : $120k- $130k