Compliance Operations Manager - Data Protection (Chicago or Remote)

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Posted 7 days ago United States Salary undisclosed
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Job Description

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.Department OverviewThe Compliance Operations Manager - Data Protection is a key member of the Global Data Protection Office - Products TeamJob DescriptionThis position can be based out of our Chicago Headquarters or be at a Remote/Offsite Location in the U.S.The Compliance Operations Manager - Data Protection reports to the Director, Data Protection Compliance and is responsible for the following:Establish automated company-wide operational processes to measure product/service compliance to relevant data protection, laws, standards and policies ("frameworks"), track gaps to framework compliance and remediation efforts. Establish and facilitate execution of automated compliance assessment procedures.Implement, define governance and manage Hyperproof compliance operations tool, in collaboration with key stakeholders, to achieve automation of 1) a compliance controls evidence library, and 2) "cross-walking" of relevant data protection laws, standards and policies to the MSI Common Controls Baseline.Provide training and assistance to product managers and engineers for use of Hyperproof. Advise product managers and engineers (or direct them to relevant experts) with respect to compliance with individual compliance controls.Develop proficiency in data protection program management tool, OneTrust and coordinate and manage potential integration of tool with Hyperproof and LogicGate GRC tool. Establish governance for coordination and use of integrated tool set.Define, refine and scale company-wide Privacy Compliance operating processes (i.e. privacy control testing, issue management, change management, certification). Define processes forDesign, implement and maintain scalable compliance operations with a well-documented roadmap, goals and objectivesDevelop and improve testing procedures to measure and improve the effectiveness of privacy controls in the MSI Common Controls Baseline. Evaluate, evolve and create program controls and protocols working with legal and privacy product teamsDevelop and manage metrics to drive continuous improvement to compliance operating modelsDevelop long-term objectives of how we will evolve our privacy program operating model while delivering on immediate prioritiesBecome a trusted partner working and influencing cross-functionally with leadership, engineer, product and business teams building a deep understanding of how their teams work, their needs and how privacy compliance can be operationalized into their teamsPerforms other duties as assigned.Qualifications:10+ years operations, program management or IT experienceBachelor's degree with preferred focus in business, operations, IT, technology or similar discipline or equivalent job experienceHold at least one security and/or privacy certification such as CIPP, CIPT, CISM, CISSPBasic technical skills including an understanding of APIs and data analyticsDemonstrated ability to proactively identify and launch process improvements that have a significant, positive, business impact.Experience evaluating operational performance, building forecasts and finding creative solutions to operating constraints.Experience designing, implementing and maintaining scalable compliance operations a plusProven track record of delivering organizational transformational changeStrong project management skills, including the ability to manage time well, prioritize effectively, and handle multiple deadlinesKnowledge and exposure to the following standards, laws or policies, NIST 800-53 r5, ISO 27001 et seq., ISO 27701, SOC2, CJIS, GDPR, CCPAGeneral understanding of cloud industry technologies IaaS, PaaS and SaaS platformsExceptional written, verbal, and interpersonal communication skills with the ability to communicate and drive initiatives at multiple levels.Proven ability to quickly gain trust, negotiate business objectives, have constructive debate, and work directly with a broad group of personnelAbility to work with remote teams and across time zones to foster a cohesive and creative work environmentBasic Requirements10+ years operations, program management or IT experienceBachelor's degree with preferred focus in business, operations, IT, technology or similar discipline or equivalent job experienceTravel RequirementsUnder 10%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNoEEO StatementMotorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.