Communication Specialist/Telecommunications Specialist REMOTE 100%

timePosted 2 days ago location United States salarySalary undisclosed
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Job Description

We are seeking a Communication Specialist who is motivated and focused on improving patient care.Candidates must be comfortable working with patients, display excellent communication and organizational skills. This role will be primarily working in the call center. Only considering candidates who stay cool under pressure, can handle heavy call volume, can multi-task on several digital platforms simultaneously, who communicate quickly and effectively and, most importantly, who can clearly convey a sense of confidence to our patients. Responsibilities:Answers high-volume calls on a multi-line phone system; screens and directs calls, takes detailed messages and/or forwards telephone calls to appropriate physician or team member.Schedules patient appointments.Inputs and verifies demographics and insurance Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required.Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations.Performs other related duties as assigned by physician, supervisor, or management.Qualifications:1 year of related healthcare or business experience preferred.Certification or Associates degree preferred.Commitment to excellence and high standards.Strong organizational skills; able to manage priorities and workflow.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.Understanding of medical terminology and medical insurance.Great benefits are available upon 90 day waiting period.Medical, Dental, Vision, Life, 401k, PTOBenefits:401(k) MatchingDental InsuranceEmployee DiscountHealth InsurancePaid Time OffVision Insurance