Overview Every day, Imagine Communications is delivering billions of media moments all over the world - anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues. A Bit About The Role As the Managed Service Solutions Architect, you will work with our managed services team and external client technical teams/management to define tactical and strategic solutions for Imagine Communications Media Broadcast playout, networking and advertising management software solutions in a managed services environment. You will use your knowledge of Agile software development, attention to detail, self-directed work style and awesome communication skills to maximize satisfaction of our managed services customers. Key responsibilities: Design and build solutions to meet business and client managed service needs. Provide input for pricing of ,managed services solutions. Assisting in UAT and Production deployments for new customers. Working with DEVOPS to improve the deployment process Working with SYSOPS, TECHOPS & Engineering to design monitoring solutions Work closely with Service Owner on improving the service offering to maximize client satisfaction and delivery to service commitments Assist with resolution of issues within the solutions About You 5+ years' experience at Architect level for a customer-facing technical environment Experience / knowledge of Cloud Technologies like AWS, Azure, or Oracle Cloud. Admin level understanding of Windows Server and Linux Operating Systems and environments Preference for proficiency with SQL Databases (Oracle and MS SQL) and AWS solution architect certification. Preference for additional exposure to security tools, DevOps and project management Celebrating difference, together stronger At Imagine Communications, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities. We are committed to providing an environment of mutual respect. Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.