Client Training Specialist

WIN Home Inspection - Your Path to Success

WIN Home Inspection is the fastest-growing real estate services company in the US. We are proud to be recognized as an Entrepreneur 500 company and honored as the Most Innovative Home Services Company. If you're eager to learn more about our company and its vibrant culture, Please visit this link - https://www.linkedin.com/company/winhomeinspection/life


About the Role of Client Training Specialist:
We are excited to welcome a dynamic Client Training Specialist to our rapidly expanding and closely-knit team! 
As a Training and Onboarding Specialist, you will collaborate closely with our VP of Training and a supportive team to master the WIN system. Your role will involve guiding WIN franchise owners through the onboarding process and launching their businesses successfully. Are you a highly empathetic and approachable individual who thrives on knowledge sharing and continuous learning? Do you have a proactive approach and enjoy actively participating in process management and coaching? If so, you will play a pivotal role in helping WIN Franchise Owners acquire new skills and knowledge, jumpstarting their growth.


Key Responsibilities: -
- Serve as a 'Champion' for WIN Franchise Owners, acting as their primary point of contact throughout the training journey.
- Meticulously oversee and execute end-to-end onboarding, training, and launch processes for Franchise Owners, focusing on client success and exceptional customer service.
- Facilitate connections between Franchise Owners and internal tools and resources to facilitate business growth.
- Plan, coordinate, and lead training sessions, webinars, and mentorship programs.
- Collaborate cross-functionally with training, marketing, technology, and other internal teams to optimize strategic plans and resources to meet Franchise Owner needs.
- Continuously enhance your knowledge of the WIN business coaching playbook and contribute to its development.


Qualifications and Skills:-
- A minimum of 5 years of experience in learning and development, training, and/or project management.
- Strong project management skills and a proactive, hands-on approach.
- Exceptional interpersonal and communication skills.
- A passion for learning and sharing knowledge with others.
- Bachelor's degree.


What We Offer:
- A highly inclusive and collaborative culture founded on mutual respect.
- A focus on core values, initiative, leadership, and adaptability, prioritizing these qualities over specific hard skills.
- A strong emphasis on personal and professional development.

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