Client Support Engineer | Fully Remote | Up to 40k

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Posted 11 days ago Worldwide £40k - 40k (British Pound)
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Job Description

Client Support Engineer | Platform Support Engineer | Application Support Engineer | 2nd Line Support Engineer | SAAS | Software-as-a-Service | Android | Mac | IOS

Fully Remote/London - Up to £40,000

Method Resourcing have been exclusively engaged to support a well-respected Software-as-a-Service business, who are looking to bring in addition head count in to their application support/client support team.

My client empowers many different retailers and brands to create fully customized & highly effective native apps in lightning fast time. The application allows these different brands and retailers to evolve their current brands, so they can sell more products, deepen customer loyalty and deliver extremely pertinent content.

As the 24/7 Client Support Engineer/application Support Engineer, you'll be supporting my clients IOS and Android app platform and internal systems. You'll act as first and second line support for client issues and queries as well as transitioning newly-launched apps into support.

The successful Client Support Engineer will have the following experience:

  • Commercial experience working with SAAS based products
  • Commercial experience supporting applications across Android and IoS
  • Commercial experience speaking with internal/external clients
  • Strong communication skills
  • Strong conceptual, analytical and problem solving skills
  • Proven ability to be organized and prioritize workload in a "start-up" environment and culture where things can change quickly

This is a fully remote position for candidates based in the UK. This is a permanent role, paying up to £40,000 for the right candidate. Unfortunately, this role does not provide sponsorship.

To apply for this position, please contact Tom Hinde.

Fully Remote/London - Up to £40,000

Client Support Engineer | Platform Support Engineer | Application Support Engineer | 2nd Line Support Engineer | SAAS | Software-as-a-Service | Android | Mac | IOS