We are the leading, independent provider of harmonised, Level 3 historical data and analytics to the world’s most sophisticated capital market participants. BMLL offers banks, brokers, asset managers, hedge funds and global exchange groups immediate and flexible access to the most granular Level 3, T+1 order book data and advanced analytics, enabling them to accelerate research, optimise trading strategies and generate alpha at unparalleled speed and scale.
We have a fantastic team and our culture is inclusive and highly collaborative, a place where our employees are encouraged to be themselves.
We give all our employees share options, empowering them to get involved in decision making and help shape the future of our company as we continue to grow and scale. This will be a remote position for the US region.
For more information, please visit our website, www.bmlltech.com or visit our Twitter, @bmlltech or LinkedIn, @BMLL
About the role:
BMLL is looking for a regional Client Services Manager to work with sales, product and data science support teams to focus on client onboarding, retention and acting as BMLL’s eyes and ears within a customer account.
Positive customer experience will be central to the role. The successful candidate will champion the cause of the customer and ensure that client impact is always considered in any internal and external decision.
The Client Services Manager will report to the regional Head of Sales.
A Client Services Manager (CSM) supports customers as they transition from sales prospects to active users of the product.
The Client Services Manager will:
We are an inclusive employer and welcome applicants from all backgrounds. We pride ourselves on our commitment to Equality and Diversity and are committed to removing barriers throughout our hiring process - if you have any special requirements or require reasonable adjustments to help you access career opportunities at BMLL, please do let us know email@example.comRequirements