Claims PL AMD Senior Representative (remote opportunity)

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Posted 3 days ago United States Salary undisclosed
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Job Description

Summary: This position is responsible for investigating, evaluating and negotiating settlement of assigned personal auto claims with the goal of serving the customer and ensuring quality file handling supporting customer retention. What You'll Be Doing: Pursuant to Company line of business strategies and good faith claim settlement practices investigates, evaluates, negotiates and settles (within authorized limits) assigned claims. Establishes and maintains positive relationships with both internal and external customers providing excellent customer service. Provides assistance with developing/mentoring newer claims associates. Routinely handles more complex claims with minimal manager oversight. Delivers consistent high-quality claims handling results. What You'll Bring To The Company: High school diploma or equivalent plus 3 years claims handling experience, or equivalent combination of education and experience preferred. Bachelor's degree in related field preferred. Must possess strong communication and organization skills and ability to work with personal computer. Requires excellent decision making ability, a broad depth of experience and capacity to manage work to meet time sensitive deadlines. Demonstrated ability to interact with people in a professional manner, determine coverage, investigate and determine liability. State specific adjusters' license may be required. About Us: Grange Insurance Company, with $3 billion in assets and more than $1.3 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home, life and business insurance protection. Life insurance offered by Grange Life Insurance and Kansas City Life Insurance. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin. Who We Are: We are committed to an inclusive work environment where we welcome and value diversity and inclusion. We hire great talent from a wide variety of backgrounds, and our associates are our biggest strength. The diversity of our associates, their backgrounds, experiences, and individual differences are the foundation for our success. Our inclusive culture empowers all of us to "Be One Team", "Deliver Excellence", "Communicate Openly", "Do the Right Thing", and "Solve Creatively for Tomorrow". We have active Associate Resource Groups and a Diversity and Inclusion Team, that focuses on professional development, networking, business value and community outreach; all which encourage and facilitate an environment that fosters learning, innovation, and growth. Together we use our individual experiences to learn from one another and grow as professionals and as humans. We welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender stereotyping, gender identity or expression, genetic information, ancestry, pregnancy, veteran status, and citizenship. Grange Enterprise is proud to be part of the CEO Action for Diversity and Inclusion , a national initiative of more than 1400 CEOs working for the advancement of diversity and inclusion within the workplace.