Centralized Talent Contact Center Agent
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AI Summary
ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
POSITION SUMMARY:
The Talent Acquisition Agent (TA Agent) will focus on delivering best in class talent pipeline for Renewal by Andersen and meeting or exceeding standards for phone screen and show rates.
PRIMARY RESPONSIBILITIES:
* The TA Agent will collaborate with field managers to support their hiring needs.
* The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search.
* Ensure an understanding of job duties, responsibilities, and business requirements for each role.
* Conduct a high volume of phone screens to reach at least 65% to 75% of our "interested" candidates.
* Schedule interviews for management with a high goal of 75% to 85% show rate.
* Reach out to candidates using our specified methods, timing and reporting.
* Manage the candidate experience through the Applicant Tracking System and Call Center technology.
* Support a level of outbound calling activities when needed, using the calling features in Enabled Plus. This also involves following the prescribed process for resulting leads and setting future callbacks.
* Source and scout potential talent using key-word searches, social networking, and research tools.
* Leverage in-house ATS to identify, attract, present, and recruit top talent.
* Organize post-interview debrief/feedback with interview teams and candidates.
* Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
* Working hours will be 10:30am - 7:00pm CST.
* Other duties as assigned by supervisor.
MUST HAVE QUALIFICATIONS:
* High School Diploma or equivalent
* A strong value system, excellent judgment, unquestioned integrity
* Flexible and resilient to adapt to multiple demands, shifting priorities and changing business condition.
* Ability to control conversations in a professional, friendly manner.
* Desire to work in a fast-paced, collaborate environment and effectively drive team results.
* Self-motivated with very strong verbal and written communication skills.
* Strong computer skills including Microsoft office and Applicant Tracking Systems
* Bilingual Spanish/English preferred
SALARY INFORMATION:
$16.00-$18.00/hour + incentive pay
#LI-Remote
PAY RANGE:
$12.49 - $23.94CULTURE AND BENEFITS:
At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing*
Medical, Dental and Vision Coverage*
Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave*
Career Growth Planning & Nationwide Career Opportunities
*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
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