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AI Summary
The Client Billing Representative researches unpaid or denied insurance balances and ensures billing compliance with research protocols. They are responsible for resolving payment discrepancies, processing adjustments, and conducting audits of research clients.
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Job Title
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Client Billing
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Location
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Remote (TN, GA, AL, FL, NC, SC, KY)
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Job Type
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Full-Time
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Department
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CBO Client Billing
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Pay
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$18.00/hr.
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About MedSrv, LLC
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.
Position Overview
We’re looking for a Client Billing Representative to join our growing team. The Client Billing Representative will be responsible for researching unpaid, underpaid, denied or unresolved insurance balance client accounts submitted to various health care payers. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.
What You’ll Do
- Review research billing grids, protocols, and coverage analysis to determine correct study is being performed and billed.
- Review and correct pre-bill claim edits related to research protocols.
- Works closely with Cash Management department to provide necessary back-up for payments made via credit card.
- Review A/R with contracts to verify charges are entered per contract to ensure contract compliance.
- Research payment discrepancies and provide evidence to posting.
- Answer internal and external calls and answer questions pertaining to accounts.
- Makes manual corrections to invoices via PDF creator for invoices.
- Communicate with Supervisor any issues regarding billing discrepancies
- Monitor research account details for non-payments, delayed payments, and other irregularities.
- Complete full audits of research clients.
- Investigate and resolve customer queries.
- Process adjustments.
- Provide supervisor with details regarding any trends or severely aged A/R
What We’re Looking For
- Education: High school diploma or equivalent (required).
- Experience: At least 1 year of related experience preferred; equivalent training/education considered.
- Strong attention to detail and problem-solving skills.
Physical Requirements
- Able to work at a computer for extended periods.
- Occasionally lift up to 15 lbs.
Why Join Us?
- Work with a team that values faith, integrity, and compassion.
- Supportive, inclusive, and casual work environment.
- Training and development to help you grow.
- No weekends – enjoy work-life balance.
- Competitive benefits, paid time off, and 401k with match.
Ready to make a difference in healthcare?
Apply today and join MedSrv — where we guide by faith and serve with heart.
Apply today and join MedSrv — where we guide by faith and serve with heart.
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