Case Manager in Training

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📅  Posted 19 days ago 📍 United States 💵 15/hour
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Job Description

This role will work closely with Case Managers on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Starting at $15/hour 


  • Make initial call to client after signing to obtain relevant information to open their file
  • Accept inbound calls and place outbound calls to clients as needed
  • Request coverage follow up to the coverage team
  • Transfer case to Case Manager’s once file opened
  • Create new files and enter pertinent information into case management software
  • Enter new roles in the system
  • Request police reports
  • Mail Hipaa form to the clients.
  • Email client welcome packet to the client or mail if no email on file
  • Document all activity in the system
  • Add all insurance information and police report numbers into the file
  • Request all documents from the client needed for their file
  • Upload necessary documents to the client’s file


  • High school diploma or GED is required; college preferred
  • Ability to communicate effectively with clients
  • Used to adapting in an ever-changing environment and handling multiple priorities
  • Excellent oral communication with an outgoing personality
  • Able to multitask and learn quickly
  • Must thrive in a team environment
  • Reliable and dependable
  • Excellent comprehension and critical-thinking skills
  • Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications