Cardiology Remote System Administrator

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Posted 12 days ago United States Salary undisclosed
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Job Description

Cardiology Remote System Administrator Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Cardiology Remote Systems Administrator Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Work Location: Remote-Somerset, NJ Position: As a Cardiology Remote Systems Administrator, you will be supporting cardiology medical imaging software that is installed across North America. This support will be remote and face-to-face as each task is completed. Core Responsibilities: + Answering support calls and working with fellow support team members and internal software development groups to identify and resolve problems + Diagnosing software and hardware malfunctions as well as troubleshooting network problems relating to the system + Providing remote systems administration to customer sites + Providing remote software support and analysis to customers + Performing proactive system maintenance check to ensure proper system functionality + Following up on support issues proactively to provide timely updates and resolutions to customers + Maintaining a highly professional and customer centric focus Requirements: + Bachelor of Computer Science, Engineering or Computer Technology background + Minimum of 2 years' experience in technical support environment + Experience administering Windows operating systems + Knowledge of TCP/IP networking and routing + Strong understanding of enterprise system administration. + Excellent customer service skills + Excellent written and verbal communication skills Preferred Qualifications: + Self starter and team player with exceptional commitment to providing superior proactive customer service + Ability to learn quickly in a high pace, challenging environment + Highly developed organizational skills and time management ability + Thrive in working in a fast paced environment, multi-task and demonstrate flexibility + Knowledge of clinical workflow + Experience supporting systems in a clinical environment using DICOM and HL7 Working Conditions/Physical Requirements: + Shift work required. The Support group is open from 7am to 9pm ET. The start times vary on a weekly basis and are rotated within the assigned team + On-call duty required. It is one week in duration and is on a rotational basis. Compensation will be provided for the additional work Travel: + Less than 10% travel + Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. Unique Benefits : + Flexible work environments + Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets + Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships + Employee wellbeing programs and generous health plans + Educational assistance programs + US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions + Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies + Learn more at + Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor. Diversity and Inclusion: + At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships. + Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at Feeling Inspired? Ready to ? Apply today! Diversity and Inclusion: •At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at Feeling Inspired? Ready to ? Apply today! COVID Vaccination Requirements We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when j ob-related and consistent with business necessity , we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at \_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf. If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here \_%20English\_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information () . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws. Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.