CAM Document & Control Specialist I - REMOTE work available

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Posted 3 days ago United States Salary undisclosed
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Job Description


This position is responsible for receiving and compiling loss mitigation documentation from customers and evaluating loss mitigation files for completion.

Location: Position can be worked hybrid in office and from home from Buffalo, NY or remotely.

Primary Responsibilities:

  • Understand investor's waterfall and required documents for loss mitigation. Ensure receipt of all required documentation, including, but not limited to, a hardship letter, bank statements, pay stubs, alimony agreements and evidence of social security or pension payments.
  • Identify proof of income listed on financial documents.
  • Request missing or additional documentation needed to move forward with the borrower's request for loss mitigation.
  • Communicate with the Single Point of Contact regarding follow up document requests.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Complete other related duties as assigned.

Scope of Responsibilities:

This position serves as a critical control point for the loss mitigation process, ensuring that all investor requirements are met with respect to documentation for loss mitigation

Education and Experience Required:

A combined 2 years' higher education and/or work experience.

General personal computing skills including proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Associate's degree.

Collections experience.

Knowledge of M&T systems.


Getzville, New York, United States of America