Call Center Rep - COVID -19 (REMOTE)

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timePosted 11 days ago location United States salarySalary undisclosed
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Job Description

Call Center RepresentativePay rate- $13/hrRemoteOur team is hiring Call Center Representatives to work on the general COVID-19 info line for a state's health department. If you are great on the phones, have patience to deal with tough calls, and a willingness to help during this pandemic then apply below!Responsibilities:Answer inbound calls and answer questions surrounding COVID-19. Their FAQs will be surrounding:Where to get tested for COVID-19Results for their COVID-19 testQuestions regarding county guidelines for social distancingResources for getting financial help for COVID-19Record accurate data and information from the callsEscalate major issues to a tier 2 teamRequirements:Ability to take calls for 8 hours a day and maintain a pleasant composureAbility to navigate a customer relationship management (CRM) toolOwn your own computer (Windows 10 OR Mac running Catalina)Internet speed of 100 mbpsHeadset for computer to take callsEight Eleven Group DBA (Calculated Hire) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Call Center Rep - COVID -19 (REMOTE) Providence, Rhode Island
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
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