Call Center Operators (REMOTE ONLY)

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timePosted 13 days ago location United States salarySalary undisclosed
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Job Description

Call Center Customer Service Representative

ADR

Fully Remote..................................

Full Job Description

Must have experience answering a high volume of calls. You will be fielding incoming unemployment calls for new applications and inquiries, collecting their information in a state application via a VMWare app and sending it along for processing.

Must follow a Mon-Fri schedule from 7:30 AM EST to 4:30 PM EST (one hour break within this schedule)

There are State holidays and you will be expected to be available to work around these dates. The call center will be closed during the Holiday but we expect you to be available for work during the days before and after holiday.

For example:

Thanksgiving week, you need to work Monday through Wednesday, Off Thursday and work on Friday

Here are the State holidays:

Veterans Day - Wednesday, November 11
Thanksgiving Day - Thursday, November 26
Christmas Day - Friday, December 25
New Years Day - Friday, January 1

This is 100 % REMOTE -- MUST HAVE EXCELLENT COMMUNICATION SKILLS!!!

Please send your resume tASAP

Job Type: Contract

Pay: $28.50 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Call Center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Contract Length:

  • 3 - 4 months w/possible extension

Full Time Opportunity:

  • No

Work Location:

  • Fully Remote

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

REMOTE:

  • Yes
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