Business Process and Strategy Analyst

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Posted 5 days ago United States Salary undisclosed
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Job Description

Req ID 131217 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Process and Strategy Analyst to join our team in Seattle, Washington (US-WA), United States (US). Job Description - Jr. Analyst - CX Data Analytics Day-to-Day Duties Supports CX Analytics projects in designing, configuring, and maintaining the NTT DATA CX Dashboard solution Writes queries for crawling various structured and unstructured data sources including web content, customer data, published content, etc and creates data stores for saving and visualizing result sets Serves as primary project Subject Matter Expert on Customer Journey Data Analytics Serves as Business Analyst, capturing client business goals and producing technical requirements documentation for customization of the CX Dashboard Constantly learning and growing toward eventual leadership of a CX Analytics team through guided professional development and leadership skills program designed and supported by Practice Director Supports ongoing sales efforts with ad hoc POC data queries and analysis Designs data visualizations and reports for client projects and sales proposals Basic Qualifications Demonstrated passion for the intersection of people and technology, with an instinct for human-focused innovation Minimum 4 years in the workforce on a FT or PT basis Proven capability building, testing, and deploying data structures and algorithms using structured and unstructured data sources Demonstrated understanding of the SDLC Demonstrated understanding of advanced statistics Travel This position may require up to 20 travel within North America Degree Bachelors of Science in Computer Science, Data Analytics, Data Science, or Business with Data Science, Computer Science, Data Analytics Minor Primary Required Skills Algorithm design and creation Technical writing Research and reporting Data visualization using tools such as Gephi, Matplotlib, Tableau, Power BI, etc Excellent communication and presentation skills Relevant Skills and Experience Teaching or teaching assistant role at a four-year accredited university in Computer Science, Data Science, Data Analytics, Psychology, Statistics, or Business Project management Functional awareness of digital marketing tactics and solutions like marketing automation, recommendation engines, personalization, multivariate testing, etc About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. INDAPPS Nearest Major Market Seattle Job Segment Business Process, Consulting, Computer Science, Business Analyst, Technical Writer, Management, Technology