Business Development Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary: The Sales Specialist is responsible for providing technical expertise and support to ensure that sales processes and activities meet standards in the water industry. This role involves conducting sales analyses, performing market research, and developing and implementing sales plans. The Sales Specialist works closely with cross functional teams to address customer needs, perform competitive analysis, and implement corrective actions. Additionally, this role involves training and mentoring sales staff and supporting continuous improvement initiatives. Strong technical skills, a thorough understanding of sales methodologies, and the ability to work independently and collaboratively are essential for success in this position. Responsibilities: Sales and Marketing • Develop and maintain sales strategies • Identify and pursue new sales opportunities • Create and implement marketing campaigns • Analyze market trends and customer needs • Collaborate with marketing team to create sales materials • Attend industry events and conferences • Build and maintain relationships with clients • Conduct product demos and presentations • Negotiate and close sales deals Customer Service • Provide exceptional customer service to clients • Address and resolve customer inquiries and concerns • Ensure customer satisfaction and retention • Follow up with clients to ensure ongoing sales and support Product Knowledge • Stay up-to-date on product knowledge and industry trends • Train and educate clients on product features and benefits • Monitor competitors' products and pricing Sales Administration • Maintain accurate sales records and reports • Manage sales pipeline and forecast • Coordinate with sales team to ensure efficient operations Team Collaboration • Collaborate with sales team to achieve overall sales goals • Share best practices and provide support to team members • Participate in team meetings and trainings • Communicate with other departments to ensure smooth sales process. High Impact Behaviors: • Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives. • Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams. • Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders. Qualifications: • Bachelor’s in Business, Marketing, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems). • Experience in developing and implementing sales strategies and plans. • Knowledge of experimental design and statistical analysis techniques. • Strong project management skills with the ability to manage multiple projects simultaneously. • Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders. • Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.