Company Overview Harbor Compliance is a fast-growing technology company that is reinventing how nonprofits and businesses manage critical areas of compliance. An Inc. 5000 and Deloitte Technology Fast 500 honoree, Harbor Compliance is using technology to simplify the complexities of business licensing and legal entity management. We have scaled to 25,000 clients and are just getting started. Position Overview The Business Analyst is a key member of the Scrum team responsible for requirements definition, workflow analysis, and government research in support of our industry-leading compliance software. This position is ideal for a technically minded individual with experience as a business analyst for a software development team building new software from scratch. Success is measured by your ability to collaboratively articulate complex projects into concise user stories that drive value to the business. Responsibilities * Collaborate with the Product Owner, Scrum Master, Development Team, and Business Stakeholders to define and implement solutions that deliver value to the business * Serve as the liaison between business conversations and system details, engage in healthy debate with stakeholders and clearly communicate not just the what of the solution but the why * Define requirements for complex projects utilizing mockups, workflow/process models, and detailed requirements. Lead grooming and estimation sessions with the Development Team to refine these requirements into user stories * Support the delivery of solutions you have defined by clarifying requirements, assisting with implementation, and performing acceptance testing * Facilitate change management and track the usage and adoption of features by internal and external users utilizing interviews, workshops, and analytics * Effectively manage multiple competing priorities in a fast-paced environment Required Qualifications * BS degree or equivalent professional experience * 5+ years of experience performing business analysis for web-based applications or similar related experience * Excellent oral and written communication skills * Experience communicating effectively with technical staff, business users, business stakeholders, and external clients * Experience communicating with software engineers on technical topics * Experience communicating and negotiating with business stakeholders * Experience working in an Agile Scrum environment * Experience analyzing, documenting, and refining business processes Preferred Qualifications * Experience prototyping new solutions is preferred Location and Hours Open to a remote position for candidates located anywhere in the US except for New York or California, with travel required as necessary to meet business objectives. Local candidates near or willing to relocate to our Lancaster, PA headquarters are preferred. Compensation Generous benefits include paid time off, seven paid holidays, health plan including medical/dental/vision, life insurance, disability, paid parental leave, and retirement plan matching. Interested applicants should submit a resume and a cover letter. Harbor Compliance is an equal opportunity employer.