MARS Solutions Group is looking for an experienced Business Analyst - Remote to start (Need to be onsite with onsite with a possibility of partial work at home availability) for one of our direct client. Description: Work Schedule: 40 hours per week Hours flexible Currently, position is working remotely. Will be needed onsite with a possibility of partial work at home availability. This position will be a contractor position with the ability to become a full time position in 2021. 5 plus years of applicable experience Defines opportunities as part of the operations transformation, brings in outside perspective, has a client mindset and works with the transformation lead and business owners. Leads operations transformation initiatives. Partners with CDX and other areas in the company to meet objectives Has primary accountability for driving key business outcomes for efforts. Translates business needs into milestones and deliverables. Develops, manages scope and priorities, drives initiative progress and performance and leads direct and indirect team to achieve successful outcomes. Recommends continuous improvements and independently seeks and implements solutions Establishes and supports reporting of metrics to ensure outcomes will be successful (e.g. client experience, quality, productivity and financial stewardship measures) Leads staff in verifying that systems/processes are working effectively Responsible for issue/risk resolution, adoption, change management and communication. Works with key stakeholders across the organization to define and activate the plan and address impact to the client, field and home office employees. Understand and define the expectations of the client, field and home office Provides operational support to augment the business in critical functions and leads staff in determining countermeasures Develops and maintains best practices, patterns, guidelines, techniques and methods for process improvement. This position will be working in the Death Claims space to build a better client experience. Must-Have: Business Process Change Management Problem Solving Nice to have: • Project Management Skills/CertificationAbout MARS Solutions Group: MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.