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Business Analyst - Partly Remote

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Posted 2 months ago United States Salary undisclosed
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Job Description

Business Analyst

Main Sail, a US Veteran-Owned small business with ISO 9001:2015 certification is currently seeking an experienced BUSINESS ANALYST for our client, one of the largest distributors of plumbing, electrical and HVAC products in the US. This is a Direct Hire position based in Cleveland, OH.

***Qualified applicants must be legally authorized for employment in the United States and will not require employer sponsored work authorization now or in the future***


  • Analyze available resources to produce high level program design, including identification of resources and database analysis and design
  • Work with department representatives to understand business needs and communicate to them system capabilities
  • Work with IT staff to help them understand business needs and communicate to them requirements
  • Work with outside software vendors and IT staff to design interfaces between external and internal systems
  • Work with programming staff to understand applications and to identify system resources needed for programming projects
  • Fill requests for ad hoc reports and other incidental requests for information from the system
  • Oversees business process and workflow analysis by completing and managing process improvement activities within a function that will have a significant impact on cost, service, and forecast accuracy.
  • Manages the scope of improvements and resource requirements. Escalates issues regarding service and timelines.
  • Creates performance metrics for programs. Facilitates communication across many functional groups to ensure collaboration and efficiency.
  • Assists in the roll-out of key business initiatives by meeting with stakeholders as well as reviewing and documenting business and functional requirements.
  • Manages the periodic review of planning parameters to balance customer service, product, employee, and financial objectives.
  • Assists in preparation for system deployments including pre-requisite process and policy changes, change management, data preparation, and user training.
  • Continuously reviews forecasts to understand how trends and/or projections will affect future business needs.
  • Recommends new policies and/or policy changes as needed to maintain clear expectations amongst stakeholders.
  • Collects and analyzes data to identify root cause of problems.
  • Delivers presentations and training courses including measurement, analysis, improvement, and control. Performs cost and benefit analyses.
  • Assists business office personnel and program/financial managers with the review and evaluation of end-to-end business processes/systems and in the development of associated process improvement recommendations. Develops ad-hoc reports and analyses in response to business unit requests.
  • Other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience with software as it relates to distribution company, Ecommerce, reporting, CRM.
  • Two or four year degree in information systems or information technology. Similar fields may qualify.
  • Proven track record working in this capacity with a manufacturing or distribution company. Prefer 3-7 years of experience.
  • Technical expertise in the reporting writing, Ecommerce, Office 365
  • Must be comfortable as the go to person for all technology related topics.
  • Experience with prioritizing projects and completing them on time.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Linda Andrejko

Main Sail, LLC

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