Business Analyst / Jr. Business Analyst /Jr. BA

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timePosted 10 days ago location United States salarySalary undisclosed
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Job Description

Responsibilities and Duties The Business Systems Analyst (BSA) will be responsible for providing support for the Business Services organization. This individual will leverage hisher knowledge to improve business processes or to develop new capabilities that will improve the service delivery experience for our customers making a distinct competitive advantage for Business Services North America and the Client system. In addition, this role will work closely with business stakeholders to understand their needs and to deliver results. This role will participate in all phases of BSNA projects including planning, project executions, pilots and post-project implementations. Minimum Experience Required 2-5+ years of work experience in operationalfinancial or IT field Previous experienceexposure with SalesForce or SAP CRM environments Technical Skills Required Ability to create charts, tables, and MS PowerPoint for clear communications Proficient with basic reporting tools such as Excel and Access Ability to develop process flows using Visio or similar tools