Core Responsibilities:
* Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process.
* Identifies, evaluates, and documents customer business requirements and identifies technical needs
* Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity
* Develops and delivers customer training for support User Acceptance Testing (UAT)
* Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite
* Works with customers to create business use cases and test plans for execution
* Analyzes configuration and workflow issues and documents their resolutions
* Documents customer business process workflows
Core Qualifications:
* Strong written and verbal communication skills
* Advanced organizational skills with a project management mindset
* Strong problem-solving and analytical skills
* Excellent verbal and written communication skills
* Technically savvy (experience with XML, SQL, Databases is a plus)
Job Requirements:Core Responsibilities:
• Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process.
• Identifies, evaluates, and documents customer business requirements and identifies technical needs
• Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity
• Develops and delivers customer training for support User Acceptance Testing (UAT)
• Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite
• Works with customers to create business use cases and test plans for execution
• Analyzes configuration and workflow issues and documents their resolutions
• Documents customer business process workflows
Core Qualifications:
• Strong written and verbal communication skills
• Advanced organizational skills with a project management mindset
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Technically savvy (experience with XML, SQL, Databases is a plus)