Bilingual Call Center Agent - SC Remote

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Posted 4 days ago United States Salary undisclosed
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Job Description

We’re looking for Bilingual Call Center Agents! Earn up to $14/hr. in a fast paced, fun environment, answering incoming calls for existing and potential customers.

These positions have the opportunity to convert to a full-time employee based on client needs!

Benefits & Perks:
  • Weekly paychecks
  • Temp-to-hire opportunity
  • Benefits from day one - Medical, dental and vision, including Telemedicine!
  • Great training and ongoing support through our No New Hire Left Behind Program
  • Access to our Employee Assistance Program
  • Access to our free online continuing education program
  • Career growth opportunities and skill development
  • Potential to join our 401K program
  • Thorough training is provided, and Supervisors are available at all times

About the Role:

Pay Rate: Earn up to $14/hr.

Available Shift Times:
  • Need open availability between 10:00am - 10:pm, Mon - Fri, and some weekends. Shift times will be provided after training
  • Training schedule is 9:00 - 5:30 CST, Mon - Fri

Key Responsibilities:
  • Answers inbound calls and adheres to call guidelines specified by client service agreements in
    terms of quality, performance, customer impact/satisfaction, and efficiency directives.
  • Captures and enters accurately customer information as directed by program guidelines.
  • Demonstrates effective problem-solving skills to ensure the caller is satisfied at the conclusion
    of the interaction.
  • Applies proper telephone etiquette and generally accepted guidelines of professional conduct
    on phone interactions to protect the interests of the client, the company, and themselves and to
    satisfy various customer situations. Uses effective listening and questioning skills to yield
    effective telephone communication.
  • Adequately fulfills other reasonable duties as assigned.

Key Requirements:
  • 6 months call center agent experience
  • 6 months customer service and/or retail sales experience
  • Bilingual
  • High School Diploma or G.E.D.
  • Candidate must have a customer service focus
  • Candidate must be motivated and demonstrate problem solving skills
  • Candidate must possess good verbal communication skills
  • Candidate must be able to comprehend, capture and interpret basic customer information
  • Candidate must have an adequate attendance history and be dependable
  • Candidate must be able to read and understand client program and customer information
  • Must have own equipment. Windows 10 or higher. No Chromebook, iPad, or Apple computer

If you're ready to join our team, apply now and start work fast!

About Integrity Staffing
Opportunity is everything.                                                
At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you’re looking to grow your career, or just need a part-time gig, you’ve come to the right place. We’ve got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.
Integrity Staffing Solutions is an Equal Opportunity Employer.