Benefits Customer Service Representative (Remote/WFH)

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Posted 3 days ago United States Salary undisclosed
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Job Description

Remote/Virtual Role Benefits Representative Job Description:

We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in virtual sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner.

The ideal candidate should be detail-orientated, extremely professional and have excellent communication skills (written and verbal).


  • Conduct virtual benefits meetings to educate consumers on options offered

  • Oversee customer support and sale of benefit programs such as medical, disability, retirement and other supplement benefits the company has to offer.

  • Help consumers resolve all benefit-related issues in an effective and timely manner.

  • Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.

  • Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.

  • Complete and conduct benefit industry surveys