Associate, US Resilience

Position Title:  Associate, US Resilience
Department:  Regional Programs - Americas
Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and/or WA; Ability to travel up to 10% of the time for conferences, staff retreats, etc
Reports to: Director, US Resilience
Direct Reports: None
Assignment Type:  Full time, funded through June 2027
Salary and Benefits:  $53,100 USD gross annually; Please review our website for additional information about our benefits.
Application Requirements: Resume, completed application questions

About Americares: Americares is a global health and disaster relief organization that helps people and communities around the world across health in times of disaster and every day. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency support. Americares is one of the world's leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org

Americares Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive.

About the position:
The Associate, US Resilience role provides essential administrative, logistical, and coordination support to ensure the effective implementation of the US Program's Resilience projects. This role supports the implementation of resilience project activities, including meeting coordination, partner communication, webinar logistics, data entry, file organization, reporting compilation, and grant administration processes. The Associate will support systems and coordination that keep resilience project activities organized, responsive, and on track by maintaining systems, coordinating calendars and communications, documenting meetings, tracking action items, and supporting accurate project and participation records.

Key Outcomes:
In the first 90 days, the Associate will:
Learn and live the Americares values.
Complete all required new hire onboarding training.
Become familiar with the US Resilience projects, including stakeholders, meetings, trackers, reporting needs, and administrative processes.
Demonstrate proficiency in Microsoft Office, SharePoint, remote meeting platforms, distribution lists, and relevant trackers or databases.
Support scheduling, meeting invitations, RSVP tracking, and meeting preparation.
Demonstrate effective, customer service-focused communication that supports coordination and implementation across project stakeholders.
Begin supporting file organization, contact lists, and data entry.

In the first 6 months, the Associate will:
Independently schedule meetings, send invitations, manager RSVPs, and prepare meeting materials.
Take clear meeting notes and track decisions, action items, owners, and deadlines.
Send timely follow-ups, reminders, and routine communications to support timely implementation of project activities.
Maintain organized files, contact lists, distribution lists, trackers, and databases.
Support reporting compilation and grant administration logistics, including organizing documentation, tracking required materials, and supporting submission processes.

In the first year, the Associate will:
Provide reliable and proactive administrative and coordination support for activity implementation across the US Resilience projects.
Maintain accurate and organized systems for meetings, communications, participation data, implementation tracking, reporting, and grant administration.
Fully and proactively support the activities of the US Resilience projects by helping coordinate priorities, track follow-up items, and ensure smooth project operations.
Contribute to efficient, consistent, and high-quality implementation of US Resilience project activities.

Duties and Responsibilities:
Project Coordination and Meeting Management
Coordinate meetings and project activities, including scheduling, invitations, RSVP tracking, preparation of materials, and follow-up communications.
Document meetings by capturing key decisions, action items, owners, and deadlines, and track progress to support timely completion of deliverables.
Systems and Data Management
Maintain organized systems and records across the Resilience projects, including SharePoint files, contact and partner lists, distribution lists, and participation data.
Update and manage trackers, databases (e.g., Salesforce), and implementation tools to ensure accurate and accessible project information.
Communications Support
Draft and send routine communications, including meeting invitations, reminders, follow-ups, and partner updates.
Support clear, timely, and customer service-oriented communication.
Grant and Administrative Support
Support grant administration processes, including organizing documentation, tracking required materials, and assisting with applications and agreements. 
Team Contribution
Actively model and contribute to Americares values, work culture, and mission.
Engage and contribute in team spaces with openness, global competencies, and a growth mindset.
Other duties as assigned.

These competencies are required for the role: 
Strong organizational skills that make teams and projects more efficient.
Attention to detail. 
Demonstrated ability to manage meetings, communications, files, and administrative systems.  
Strong written and verbal communication skills, including customer service-focused communication. 
Proficiency in Microsoft Office, SharePoint, remote meeting platforms, and basic data tracking tools.  
Ability to take clear notes, track action items, and follow up on deadlines. 
Ability to manage multiple administrative tasks at once. 
Demonstrated ability to work both independently and as part of a team. 
Demonstrated commitment to organizational values. 
Ability to travel up to 10% of the time for conferences, staff retreats, etc. 
US work authorization is required for this role.  

These competencies would be great to have, but are not required: 
Demonstrated experience in climate, disaster resilience, or public health. 
Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English. 

Additionally, our core competencies as an organization are:
    Ownership and results
    Communication
    Problem solving
    Equity and inclusion
    Teamwork and conflict resolution
    Leadership
    Prioritization
    Management
    Strategy and planning
    Decision making


Americares complies with the EEOC: https://www.eeoc.gov/laws

Americares is currently authorized to support remote work employees in the following locations: CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA. Please note that we do not provide relocation assistance at this time. #LI-REMOTE  

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.    

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.