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Associate Product Manager, Identity (Remote Eligible)

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Posted 2 months ago United States Salary undisclosed
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Job Description

Company Overview

ID.me is simplifying how individuals securely prove and share their identity online. With their secure digital identity network, ID.me is doing for identity what Visa did for financial transactions. ID.me empowers people to fully control their own data through a portable and trusted login so they don't need to create a new password at each site they visit.

The COVID-19 pandemic has accelerated a massive digital migration for many critical services. These services require a trusted identity to ensure an individual is who they claim to be while keeping out fraud. Identity verification that serves only one organization is costly and time-intensive. Separate passwords for each application add to consumer frustration. With ID.me, login and identity credentials move with an individual so they only need to verify once.

ID.me is a federally-certified identity provider at the highest standards NIST has set for consumer identity verification and login. ID.me is one of only four companies in the United States of America certified by the federal government to bind a legal identity to a digital login.

In addition to providing individuals with complete control over their credentials and data, the company has a "No Identity Left Behind" initiative to expand access and inclusion for all individuals through a video chat verification process. ID.me is passionate about building a robust identity network that does not compromise access for hard-to-identify groups.

Role Overview

ID.me is seeking an Associate Product Manager to help define and execute the next generation of ID.me's Identity vertical. Our ideal Associate Product Manager has a unique blend of business and technical savvy, a big picture vision, and the drive to make that vision a reality. This person will leverage proven web and mobile product management experience; and bring practical, hands-on ability to convert ideas into product specifications. The Associate Product Manager has a passion to develop stellar user experiences and will thrive in a fast-paced environment.


Responsibilities

  • Help refine our Identity product roadmap to bring the best product to market
  • Partner with internal stakeholders (e.g., sales and marketing teams) to understand product needs and collect detailed user requirements
  • Collaborate with engineering throughout the product development process to commercialize products with highest levels of quality.
  • Work with designers to create world-class user experiences to achieve highest levels of engagement and adoption
  • Support implementation of go-to-market plans, balancing prioritization while maintaining an accurate backlog
  • Monitor performance and measure impact of product enhancements and initiatives.
  • Assist with stakeholder communication, including product release updates and newsletters, and overall project management support

  • Ideal Requirements

  • 2+ years of product management or similar experience across business-to-business (B2B) and business-to-consumer (B2C)
  • Demonstrated experience defining products and collecting detailed user requirements
  • Ability to synthesize complex business requirements into lucid product specifications
  • Passion for building functional and engaging user experiences
  • Strong communication skills: verbal, written and presentation
  • Deep understanding of business strategy and metrics
  • Hands-on, driven self-starter with high initiative
  • Collaborative team player who can manage cross-functional teams
  • Bachelor's degree in a business or technology discipline a plus
  • Ideal candidate will thrive in the following culture:

  • Must have an obsession for building quality products
  • Ability to thrive when there are changing priorities and shifting of gears
  • Strong oral and written communication skills
  • Must be a team player with a strong, self-managing work ethic
  • Must be a self-starter with a passion for software engineering, learning and continuous improvement
  • Note that candidates must be located in the continental U.S.

    Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

    Mission : To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

    People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

    ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

    ID.me Career Site & Culture Deck:

    ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.