Assistant Trainer

 Published 5 days ago
    
 South Africa
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The Assistant Trainer, will play a crucial role in educating and supporting employees and new employees to ensure they have the knowledge and skills required to perform their job duties effectively within the company.

Key Responsibilities:

1. Training Delivery:

- Educating new employees on job responsibilities, company policies, procedures and best practices.

- Training existing employees on new job responsibilities, systems and processes.

- Conducting training sessions through various methods such as workshops, presentations and hands-on demonstrations.

2. Knowledge and Expertise:

- Demonstrating expert knowledge of all systems and job tasks relevant to the training.

- Providing explanations and reasoning behind job-related answers and procedures.

- Keeping abreast of industry trends, regulations and best practices to ensure training content is up to date.

3. Communication and Support:

- Being an excellent verbal communicator, offering clear explanations and guidance during training sessions.

- Offering one-on-one support and guidance to new employees during their initial training period.

- Addressing questions, clarifying concepts and providing additional explanations as needed.

4. Progress Monitoring and Assessment:

- Monitoring the progress and performance of the trainees throughout the training program.

- Identifying areas where trainees may need additional support or coaching and coordinating with trainers or supervisors to address learning gaps.

- Administering examinations or assessments to evaluate trainees' knowledge retention and understanding of training material.

5. Training Administration:

- Assisting in the on boarding process for new employees by providing orientation sessions and familiarizing them with training resources.

- Ensuring all required training steps thoroughly taught and retained by employees.

- Delivering preliminary evaluations to the Training department on the efficiency of the training and making recommendations for improvements.

Requirements

- Expert knowledge of job tasks, systems and processes relevant to training.

- Patience and understanding of different learning styles.

- Excellent verbal communication skills with the ability to offer clear explanations and reasoning.

- Organizational skills to ensure all training steps are complete and assessed.

- Ability to assess training effectiveness and make recommendations for improvement.

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