D&Y, the leader in Physician Locum Tenens, is actively hiring for an AR Coordinator!
This job offers a REMOTE work opportunity following mandatory 2 weeks of on-site training at our home office in Huntsville, AL
JOB DESCRIPTION OVERVIEW:
This position processes incoming payments from D&Y business clients as well as collects and establishes payment arrangements with business clients for past due invoices.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Initiate contact with new clients by phone to confirm account contact and billing information as well as communication of D&Y payment process and terms; update current client records as needed.
- Post all incoming payments from clients daily to their accounts and update account balances.
- Prepare bank deposit of incoming receipts in a timely manner.
- Receive all incoming calls from clients seeking general assistance on invoices and accounts receivable.
- Monitor client accounts to ensure timely and accurate payment from clients.
- Contact clients as needed to discuss receiving payment for past due invoices and document accordingly in CRM.
- Obtain commitment from clients on past due invoices and negotiate payment arrangements with clients as warranted for owed past due balances; document details in CRM.
- Inform management of collection issues with client accounts.
- Produce monthly accounts receivable report reflecting collection status of delinquent client accounts.
- Produce weekly accounts receivable report reflecting collection status of client accounts.
- Assess finance charges monthly on outstanding accounts and generate applicable finance charge invoices.
- Print and mail monthly statements for clients.
- Prepare for TeamHealth attorney needed documents for collection and litigation purposes and interact with attorney as needed.
- Prepare for external counsel needed documents for collection and litigation purposes and interact with attorney as needed.
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent.
- Two or more years of work experience in accounts receivable and collections in a customer service oriented environment.
- Proficiency utilizing Microsoft Word and Excel software.
- Previous experience with accounting software programs desired, preferably
- Ability to perform mathematical calculations in the processing of receipt of payments from clients.
- Ability to problem solve and identify solutions.
- Meet deadlines in a timely manner.
- Must possess excellent verbal skills and the ability to communicate effectively to both internal and external customers.
- Must be detail oriented verifying accuracy of received payments and information from clients.
- Must be able to work in a team oriented environment demonstrating flexibility and cooperativeness.