Remote Part-Time Operations Manager and Firm Administrator
Our goal at Apricus Accounting is to eliminate the mystery of accounting through care and impeccable service. The books can be overwhelming, but they don't have to be. If we can help our clients sleep better at night because they have a financial team they can trust, then we're doing our job. We spend time building relationships. We want our clients to feel more like family than the numbers they've hired us to crunch. Our favorite clients are the ones who want to have impact, making the world a more beautiful place. We love helping them! Apricus utilizes the latest technologies and the experienced expertise of each of our team members to help our clients effectively reach their financial goals and the freedom to realize their dreams.
We're looking for an operations rockstar with the spirit of a warrior. Your heart shines through in everything you do from client onboarding and project management to researching and learning new technology. You develop, implement, and streamline processes, while also being the main point of contact for the team and clients. You have tenacious focus, you cross all your t's, and never let anyone get away with an undotted i.
It's important you're grounded, positive, patient, personable - all the P words. Our clients need to feel confident in sharing their sensitive financial information with us, and you will be creating trust with them regularly. Lastly, we're looking for someone who wants to grow with us, to enjoy this position as more than just a job, you're a vital, valued, creative part of our team.
Our ideal candidate will have:
5 years experience in client service and communication, as well as team and project management; professional services firm experience preferred
High attention to detail
Experience tracking new client leads through first touch, proposal, and onboarding
A deep love and appreciation for developing, implementing, managing and streamlining processes
An affinity for learning and researching new software (think CRMs, website development, project management tools, etc.)
Experience with the following technology:
ClickUp or other project management software
Microsoft Excel or Google Sheets
Experience with basic QBO functionality, or a willingness/desire to learn
Bonus points for:
Employee onboarding and offboarding
Updating annual client service contracts and service renewal agreements
Coordinating, editing, and publishing blog posts
Compensation, benefits and work environment:
100% virtual, flexible hours
15 hours per week to start with the ability to grow to 30 hours per week as Apricus grows
Company-issued Mac laptop
Apricus is growing, and we're looking for a special person with top-notch skills, who is excited to share our values and expertise.