Applied AI Product Leader

About Netchex

Netchex is a leading cloud-based Human Capital Management (HCM) platform trusted by thousands of small and mid-sized businesses across the U.S. We centralize the entire employee lifecycle — from recruiting and onboarding to payroll, time tracking, and benefits administration — into a single, intuitive, mobile-friendly system. Our mission is simple: make HR and payroll easier for the businesses that power America’s workforce.

We’re a remote-first team of builders, problem-solvers, and people-focused innovators — and we’re just getting started.

Summary of the Role

Netchex is hiring an Applied AI Product Leader to drive measurable business impact through applied AI.

This is not a traditional product management role focused on roadmaps and requirements. We are looking for a senior individual contributor who can build production-ready AI agents end-to-end across GTM, Customer Success, Support, Finance, and Operations.

This is a builder role with an engineering mindset. You will identify opportunities, design solutions, and ship working AI systems that deliver real efficiency gains.

The ideal candidate combines technical fluency, business judgment, and a bias to action, and is capable of turning AI capabilities into production-grade solutions that materially improve how the business runs.

Key Responsibilities

•    Identify, prioritize, and own AI-driven optimization opportunities across product, operations, and internal workflows

•    Build, deploy, and iterate on production-ready AI agents end-to-end

•    Translate ambiguous business problems into practical, working AI solutions — not just requirements documents

•    Partner cross-functionally across GTM, CS, Finance, Support, and Ops to ensure solutions drive real impact

•    Define and track success metrics (time saved, cost reduction, efficiency gains) for every initiative

•    Continuously refine live AI systems based on performance data and stakeholder feedback

•    Communicate progress, tradeoffs, and outcomes clearly to stakeholders and executive leadership

•    Stay current on AI tooling and proactively surface new automation opportunities across the business

What We’re Looking For

·       Hands-on proficiency with Claude Code and modern AI tooling - Ability to build, deploy, and iterate on agents independently

·       Track record of shipping production AI/automation systems end-to-end - Not just specs, prototypes, or strategy

·       Strong business judgment across functions (GTM, CS, Finance, Ops) - Can identify high-leverage automation opportunities autonomously

·       Comfort operating as a senior IC in high-ambiguity environments - Experience working directly with executive leadership

·       Bias to action and outcomes - Proven impact in efficiency gains, cost savings, and process improvements

About You

•    You are a builder first — you ship solutions, not just plans

•    You think in outcomes, not outputs, and hold yourself accountable to measurable impact

•    You are comfortable with ambiguity and create structure where none exists

•    You move fast, iterate quickly, and learn from real-world usage rather than waiting for perfect

•    You communicate clearly and confidently with both technical builders and business leaders

•    You operate with senior-IC ownership — you don’t need hand-holding, you need context and runway

Why You’ll Love This Role

•    Ownership of a greenfield AI mandate with immediate, visible impact across the business

•    Direct exposure to executive leadership — including CEO and CPO

•    Opportunity to shape how AI is applied across an entire company, not just one product area

•    Work on real-world systems that drive measurable ROI — not just internal experimentation

•    Fast-moving, high-accountability culture where results speak louder than titles

Here’s What Defines Us

•    Win Together — One team. One mission. No silos.

•    Deliver Results — No excuses. Just results.

•    Raise the Bar — Better today. Stronger tomorrow.

•    Decide and Drive — We don’t wait for perfect. We move.

•    Bring the Energy — Positivity fuels performance.

Equal Opportunity Employer

Netchex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.