Application Technical Specialist I

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Posted 6 days ago United States Salary undisclosed
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Job Description

and those authorized to work in the U.S. can be considered as W2 candidates. Title Application Technical Specialist IAnticipated Start Date 05242021 Anticipated End Date 08232021Location Lincoln, Rhode Island, USA 02865 Description bullProvide call center based technical support to store locations, vendors and staff. bullServe as first level for troubleshooting of issues encountered in stores. bullAssure implementation based protocols are met. bullRender assistance for equipment troubleshooting and ensure deployment process adherence. bullUpdate Database regarding resolution of issues and techs progress while completing work with in the store. Experience bullA minimum of 1 year work experience needed A Minimum of a High School Diploma or GED required Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of IntermediateExpert technical terminology is preferred Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary Position Summary bullProvide call center based technical support to store locations, vendors and staff. Serve as first level for troubleshooting of issues encountered in stores. Assure implementation based protocols are met. Render assistance for equipment troubleshooting and ensure deployment process adherence. Update Database regarding resolution of issues and techs progress while completing work with in the store. Education bullMinimum High School Diploma or GED