Application Engineer - Chiller/Data Centers (remote)
Requisition ID:
42757
Job Location(s):
GA, US
Arkansas, US
Easley, SC, US
Florida, US
Forest City, NC, US
Shawnee, OK, US
Tennessee, US
Waynesboro, PA, US
Job Description
The Application Engineer position supports Danfoss Climate Solutions in North America with a focus on air conditioning and refrigeration OEM sales by providing component and system expertise for overall support in the selection, qualification, and application of all Climate Solutions components. This position works together with the Regional and Global Key Account Managers to realize the overall sales and business development plans for the region. The Application Engineer is a vital technical link to our customers and ensures that critical application knowledge obtained in the field is communicated back into our factories for continuous improvement and development of new products.
This is a remote position for someone located in the United States.
Job Responsibilities
Job Responsibilities
1. Support the Global & Regional Key Account & Sales Managers business development plans
Participate in/perform product and training presentations including new product introductions
Assist in any related technical, quality or sales activity to support the overall business objective
Support the product sampling process
Support and help build value selling propositions
Frequent customer visits to improve overall visibility
Identify the critical sales factors in customer projects and propose/drive activities from a technical standpoint
2. Ensure the proper selection, application, and qualification of Danfoss Cooling Components
Obtain a proper understanding of the application and assist in the product selection process directly with the customers
Coordinate technical decisions and activities with Danfoss factories, Sales Engineers and internal technical resources as required
Ensure customers have all proper product selection tools and literature
Assist in qualification testing with the customer as required
Coordinate & align all activities with appropriate Account Managers
3. Ensure Danfoss Cooling components are being properly handled and installed by our customers
Regular visits to the customer (more frequent during product start-up/ramp-up phase)
Provide routine product and installation troubleshooting support
Coordinate with Regional Quality Coordinators to ensure products are returned to Danfoss factories for proper evaluation
Follow and track activities regarding customer claims
4. Provide customer field support
Assist in system start-ups
Provide troubleshooting and problem solving
5. Coordinate technical matters
Participate in regional/global Application and Quality forums
Participate in factory visits/meetings
Coordination required with technical factory resources (R&D, manufacturing, marketing, quality, etc)
Interact with factories to expedite answers to customer claims (i.e. inspection reports)
Background & Skills
Required Qualifications
5+ years experience in HVAC/Refrigeration
Bachelor's degree in Mechanical or Electrical Engineering required
Willing and able to travel regionally (and sometimes internationally) - approximately 40% travel required
Preferred Qualifications
Account management and business processes tool experience desirable
Global experience preferable
Job Criteria
Strong coordination & communication skills
Self-motivated with the ability to work independently
Entrepreneurial as well as strong initiative & ability to lead/drive process improvements
Relationship builder and team player skills in a global environment
Ability to balance the pressure & demands inherent to sales, including sound judgment in handling critical situations
Ability to help advance our market share, against strong competition
Required to secure & maintain confidentiality of Danfoss & customer projects
MS Office experience is required, SAP/BW/CRM experience is desirable
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
Employee Benefits
We are excited to offer you the following benefits with your employment:
Danfoss - Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Requisition ID:
42757
Job Location(s):
GA, US
Arkansas, US
Easley, SC, US
Florida, US
Forest City, NC, US
Shawnee, OK, US
Tennessee, US
Waynesboro, PA, US
Job Description
The Application Engineer position supports Danfoss Climate Solutions in North America with a focus on air conditioning and refrigeration OEM sales by providing component and system expertise for overall support in the selection, qualification, and application of all Climate Solutions components. This position works together with the Regional and Global Key Account Managers to realize the overall sales and business development plans for the region. The Application Engineer is a vital technical link to our customers and ensures that critical application knowledge obtained in the field is communicated back into our factories for continuous improvement and development of new products.
This is a remote position for someone located in the United States.
Job Responsibilities
Job Responsibilities
1. Support the Global & Regional Key Account & Sales Managers business development plans
Participate in/perform product and training presentations including new product introductions
Assist in any related technical, quality or sales activity to support the overall business objective
Support the product sampling process
Support and help build value selling propositions
Frequent customer visits to improve overall visibility
Identify the critical sales factors in customer projects and propose/drive activities from a technical standpoint
2. Ensure the proper selection, application, and qualification of Danfoss Cooling Components
Obtain a proper understanding of the application and assist in the product selection process directly with the customers
Coordinate technical decisions and activities with Danfoss factories, Sales Engineers and internal technical resources as required
Ensure customers have all proper product selection tools and literature
Assist in qualification testing with the customer as required
Coordinate & align all activities with appropriate Account Managers
3. Ensure Danfoss Cooling components are being properly handled and installed by our customers
Regular visits to the customer (more frequent during product start-up/ramp-up phase)
Provide routine product and installation troubleshooting support
Coordinate with Regional Quality Coordinators to ensure products are returned to Danfoss factories for proper evaluation
Follow and track activities regarding customer claims
4. Provide customer field support
Assist in system start-ups
Provide troubleshooting and problem solving
5. Coordinate technical matters
Participate in regional/global Application and Quality forums
Participate in factory visits/meetings
Coordination required with technical factory resources (R&D, manufacturing, marketing, quality, etc)
Interact with factories to expedite answers to customer claims (i.e. inspection reports)
Background & Skills
Required Qualifications
5+ years experience in HVAC/Refrigeration
Bachelor's degree in Mechanical or Electrical Engineering required
Willing and able to travel regionally (and sometimes internationally) - approximately 40% travel required
Preferred Qualifications
Account management and business processes tool experience desirable
Global experience preferable
Job Criteria
Strong coordination & communication skills
Self-motivated with the ability to work independently
Entrepreneurial as well as strong initiative & ability to lead/drive process improvements
Relationship builder and team player skills in a global environment
Ability to balance the pressure & demands inherent to sales, including sound judgment in handling critical situations
Ability to help advance our market share, against strong competition
Required to secure & maintain confidentiality of Danfoss & customer projects
MS Office experience is required, SAP/BW/CRM experience is desirable
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
Employee Benefits
We are excited to offer you the following benefits with your employment:
- Bonus system
- Paid vacation
- Flexible working hours
- Possibility to work remotely
- Personal insurance
- Opportunity to join Employee Resource Groups
- State of the art virtual work environment
- Employee Referral Program
Danfoss - Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
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