Analyst - Accounts Receivable

We are seeking a dynamic, motivated and detail-oriented Analyst, Accounts Receivable to join our Order-to-Cash team at EDB. This position will report to the USA based Manager, Accounts Receivable and collaborate closely with the Senior Analyst based in India, as well as with Accounting team members in India and global stakeholders. The Analyst will play a key role in ensuring the accuracy of customer accounts, resolving discrepancies, and supporting the critical global collections process. 

The ideal candidate will have strong organizational skills, a keen eye for detail, and thrive in a fast-paced, collaborative environment.

What your impact will be.

In this role, you will support the end-to-end accounts receivable processes, ensuring the timely invoicing, accurate maintenance of customer accounts, and effective communication with stakeholders. Additionally, you will help drive process improvements to enhance the efficiency and effectiveness of the order-to-cash cycle.

Your key responsibilities will include:

• Take ownership of the sales order and invoicing process for assigned entities.
• Maintain accurate and up-to-date customer payment records, account statuses, and reconciliations.
• Investigate and resolve discrepancies in customer accounts, collaborating with internal teams to ensure correct and timely billing.
• Partner closely with the Collections teams to manage overdue accounts and outstanding payments.
• Prepare and communicate statements of account to customers regarding outstanding balances.
• Generate and analyze internal reports to support the accounts receivable function.
• Prepare accounting entries and perform account reconciliations. 
• Support monthly and quarterly accounting close processes, ensuring accurate and timely reporting.
• Handle clerical tasks such as filing, data entry, and managing incoming correspondence related to accounts.
• Assist with global and local audits.
• Identify opportunities for process improvement and contribute to continuous professional development.
• Support other Order-to-Cash, Accounting and Finance team tasks and ad-hoc projects as needed.

What you will bring.

We are looking for candidates with the following qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 2+ years of experience in accounts receivable, accounting, or similar finance role, preferably in the software/SaaS industry.
• Strong understanding of accounting principles.
• Experience with ERP systems (NetSuite strongly preferred) and CRM systems (Salesforce strongly preferred).
• Experience with account reconciliation systems (Blackline preferred).
• Advanced Excel skills for data analysis, reconciliation, and reporting.
• Excellent communication and interpersonal skills with the ability to work effectively with global teams.
• High level of attention to detail and organizational skills, with the ability to manage competing priorities.
• Ability to interpret and apply policies, ensuring compliance across multiple regions.
• Demonstrated teamwork skills and capabilities, with a strong ability to collaborate effectively as part of a team and contribute to successful project outcomes.
• Growth mindset with the ability to identify opportunities, learn from challenges, and support continuous improvement.
• Experience working in a remote environment for a global organization is strongly preferred.