Amazon Connect Solution Architect - Mountain View, CA (Remote until Covid)

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timePosted a day ago location United States salarySalary undisclosed
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Job Description

Job Title: Amazon Connect Solution Architect

Location: Mountain View, CA (Remote until Covid)

Duration: 12+ Months


  • Solution Architect capacity with at least one Amazon Connect and Contact Center Technology implementation. AWS Solution Architect Certification is a plus
  • Strong implementation experience with Amazon Connect/Chime capabilities, benefits, and required deployment skills
  • Call center / telecom implementation and operations experience
  • Serverless development experience including complex integrations with Lex, Lambda, Redshift, Aurora, Kinesis and Dynamo DB.
  • Software Development / DevOps experience with integrating contact center platforms, CRMs, WFMs and AI.
  • Experience with these AWS Services - Contact Lens for Amazon Connect, Amazon Transcribe, Amazon Comprehend, Amazon Polly, Amazon DynamoDB
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