Resource Innovations is seeking a Contact Center Agent to provide processing, surveying and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation while utilizing your communication and customer service skills, then working for Resource Innovations Business Processing team is for you.
Working in the Resource Innovations Business Processing team as a Contact Center Agent your efforts will help to increase the efficiency, speed, and quality of application processing as well as survey data collection. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring and knowledgeable customer support and to collect survey responses regarding customer’s experiences about single programs or entire utility program portfolios. You will log off work every day knowing that you, personally, have made an impact on the world.
Duties and Responsibilities
Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.Requirements
Work Experience & Education
Skills & Knowledge