Administrator

We are looking for 5 Administrators to join our PMO team on a 12 month fixed term contract.

1. About Us

We are a trusted partner in protecting brands and their end-consumers around the world, through clear and accurate product information.

Creating trust: Consumers must be able to trust product information, in order to trust a brand. When our clients choose to work with us, they are trusting us with the reputation and the future of their brands.

By providing expertise: We are a highly versatile team of experts with a unique blend of manufacturing, retail, enforcement and commercial experience. Our clients rely on us to know every angle of the international product information sector, inside out.

Through collaboration: Our clients trust our expertise and choose to work with us as collaborative partners, to help them build successful brands. We work side by side with our clients to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently.

2. About You

Our Teams are the physical face and representation of our Values to our customers; you are:

• Welcoming: friendly, approachable and open to new ideas.
• Positive: create a positive experience for our people and our clients.
• Confident: act with integrity from a strong foundation of expertise.
• Simple: remove complexity and bring clarity.

• Home-based role*
• Salary: £21000/year
• Individual and Family Private Healthcare option*
• Life Insurance option*
• 25 days annual leave plus public holidays as standard*
• Additional annual leave with length of service
• Option to buy or sell additional annual leave
• Charity days and time off to support your favourite charity
• Payroll Charity giving scheme
• Cycle to Work scheme and much more!

The Role

As a data administrator, part of the project management (PMO) team, you will be classed as the efficiency engine of the business.

Everything the team do should be focused on driving the speed and effectiveness of other teams with the aim of delivering a simpler, more efficient, and accurate services to our clients.

The data administrator is an integral part of the team, supporting the Senior PMO Coordinator

and PMO Team Lead to ensure that we are working towards this common goal.

The successful candidate will be positive, pro-active and organised and to be able to use a wide range of CRM systems and software packages to transfer, input and interpret data, which will help to actively coordinate efforts within team to ensure KPIs and objectives are always being attained.

Thee candidate will need a confident, positive approach to liaising with client teams

to ensure that all operational activities are completed accurately and efficiently.

Your goals: Deliver data admin activities to ensure all defined activities are completed in an effective

and timely fashion. You will engage in activities directly on internal and external data systems to ensure all KPIs and objectives are attained in a timely and efficient manner.

Responsibilities

·        Supporting PMO Activity with data entry using various software packages and CRM systems.

·        Ensure work is completed efficiently and effectively meeting and exceeding the

               requirements of internal teams and external clients.

·        Maintain working instructions and cover plans to ensure there is no risk to the business

              output.

·        Liaise with other team members to support their improvements and help manage new

               reports or processes as required.

·        Be flexible when business requirements change to support where the help is most

               needed and ensure you are familiar with wider processes within the team.

·        Identify potential improvements in the activity within the team or systems used and raise

              these with the Senior PMO Coordinator and PMO Team Lead.

 SKILLS, EDUCATION AND EXPERIENCE REQUIRED

Experience

•  Demonstrable understanding of coordinating complex processes and to be process driven
• Ability to critically assess a process to identify
  where additional support is required
• Meeting tight deadlines with a high level of accuracy, without compromising on quality
• Ideally with food manufacturers and retailers
• Ideally with experience in process management

Skills, ability & knowledge

• Extensive experience using various CRM systems, both internal and external
• Highly proficient in Microsoft packages especially Microsoft Word, Excel, and Outlook
• Be able to use Power BI dashboards and interpret the data
• Be able to use different software packages, and the ability to be able to learn about new software packages and their use.
• High level of ability to communicate in English in written and spoken formats
• Experience of using Helpdesk Tools
• Experience with SharePoint, PowerPoint and other Microsoft reporting tools
• To be able to use the Power BI function to interpret and report on work progress.