Administrative Specialist (Partial Remote)

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Posted a month ago United States Salary undisclosed
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Job Description

11020BR**Administrative Specialist (Partial Remote)**Fort CollinsColorado**Job Description**The Administrative Specialist is responsible for all the administrative tasks within the company and branch offices. This position is partially remote and will provide support as assigned for any of the branch offices within the Denver company. The Administrative Specialist plays a critical role in ensuring that our sales transactions are processed in a timely manner, within both company and state compliance policies and in ensuring that our agents are paid correctly and efficiently.**Essential Job Duties:****One-Stop Transaction Support**+ Maintain company files for all sales transactions+ Completes checklists for all transactions+ Processes all closings. Includes capturing wiring information, uploading documents to Homebase, closing out transactions and resolving any discrepancies.+ Responsible for supporting and resolving (or escalating) all relocation related checks/payments/commission payments, questions and/or concerns+ Point of contact to resolve agent commission questions and/or disputes; escalates as needed per situation+ Responsible for creating/submitting all agent check requests+ Posting all agent A/R+ Processing all company A/P requests**Agent Support**+ MLS Listing support (video/photo upload, entering listing, etc.) on **a limited basis** as requested by agents.+ Homebase transaction training, support and troubleshooting with agents (as needed).+ Assistance with ePay and Direct Deposit functions and features+ Answering any A/R questions**Other Duties:**+ Answering incoming phone calls for all offices. Transferring, texting, etc. as needed.+ Processing all incoming mail for the companyPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.**Qualifications:**+ 1 or more years customer service experience preferred; Prior Real Estate strongly preferred.+ Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat+ Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers+ Ability to work in a remote environment while maintaining self-discipline, great communication skills and a high level of productivity.+ Customer focused, delivery oriented, good team member, values honesty and integrity+ Creative problem-solving skills.+ Strong customer service skills with excellent communication skills, both verbal and written.**Position Type and Expected Hours of Work:**+ Full time position+ This position operates in a partial remote environment and will need to primarily work in the local branch offices.+ Scheduled hours are based on business need.\#LI-HW1\#LI-Remote**Employment Type**Full-time**Company**Coldwell Banker Realty**About Us**Realogy Holdings Corp. () (NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy's diverse brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate () , Century 21® () , Coldwell Banker® () , Coldwell Banker Commercial® () , Corcoran® () , ERA® () , Sotheby's International Realty® () . Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today's consumers. Realogy's affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.At Realogy, diversity fuels success - for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. **We pursue talent** - strategic thinkers who are eager to innovate, focused on execution and accountable for results. **We value diversity** - respecting backgrounds, cultures, perspectives.You'll find our commitment to diversity reflected in our achievements:+ Forbes 2020 Best Employers for Diversity.+ Recognized on the 2020 Human Rights Campaign Corporate Equality Index .+ Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women's Forum of New York.+ First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ+ as protected classes.With diversity, we succeed together. We hope you'll join us.Powered by its network of over 94,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Banker ® organization is a leading provider of full-service residential and commercial real estate brokerage services. The Coldwell Banker brand prides itself on its history of expertise, honesty and an empowering culture of excellence since its beginnings in 1906. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today's marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2020 Women's Choice Award ® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker give the Gen Blue network an unbeatable edge.**EEO Statement**EOE AA M/F/Vet/Disability