Accounts Receivable Specialist
The Stepping Stones Group is a leading provider of therapy and education solutions to children with special needs. We are looking for an Accounts Receivable Specialist who is ready to step in and help a rapidly growing company get to the next level under the direction of Billing Team Lead. This position is a member of a team responsible for billing invoices. The ideal applicant should display a positive and proactive attitude, strong organizational skills, ability to prioritize and multitask and be a strong communicator as he or she will frequently deal with customers and work closely with all areas of the company.
Serves as a primary contact for customers, therapists, clinical managers and account executives on billing issues for the company.
Performs AR invoicing to customers on a daily basis and posts the transactions to the billing system.
Research payment issues and reach out to customers as needed.
Reconcile disputes as they pertain to customers' balances and other concerns.
Communicate directly with customers via telephone and email to collect outstanding balances.
Run weekly aging report and contact customers with past due balances.
Establish and maintain an effective working relationship with colleagues, management and customers.
Involvement with other tasks or projects across the entire scope of the billing function. Back up for other specialists when on vacation.
Assist with setting up customers and price rates in Great Plains on an ongoing basis.
Assist with audit requests as needed.
Other duties or projects as assigned.
Experience accessing and utilizing ERP financial software applications, Microsoft GP Dynamics preferred.
Experience with Microsoft Office products, specifically Excel required.
Superior written and verbal communication skills.
Strong analytical, organizational and problem-solving skills.
Self- motivated, time efficient and proactive with ability to work under minimum supervision.
Education and Experience:
Associate degree or bachelors in accounting or equivalent.
Two to three years of accounting experience in an office environment, accounts receivable and collections preferably.