Account Manager (Costa Rica)

 Published 22 days ago
    
 Costa Rica
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Who are we?

At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative.

What we’re looking for: Account Manager

As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll be the guiding force, ensuring our clients' journeys are seamless.

Your Mission:

  • Lead and inspire a team, managing 5-7 high-value eCommerce clients.
  • Develop and execute innovative email marketing strategies using Klaviyo, setting new benchmarks for client success
  • Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.
  • Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.
  • Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.

Sounds Like Your Dream Job?

Here's how to leap into this exciting opportunity:

  • Fill out our hiring form 
  • Impress us in a quick call to explore our mutual fit
  • Show your prowess in a practical test (up to 2 hours, part of the application process).
  • Ace the second interview with more situational questions to test you under pressure.
  • 1 Week Paid Trial to ensure it works both ways

Questions, issues, or feedback? We're here for you.

Drop Zero Digital Hiring Team

Requirements

We Need You to Have:

  • At least 1 year of experience in client-facing/customer service and project/team manager roles, demonstrating your marketing flair.
  • Availability Mon-Fri between 7am to 3pm UK time. May require occasional calls with client until 7pm UK time once per week.
  • Fluent English skills and previous remote work experience.
  • Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus!
  • A results-driven mindset with exceptional attention to detail.
  • Quick learning and adaptability skills.
  • A laptop or PC with a stable internet connection and a professional workspace.

Benefits

What's in It for You?

  • Start your journey with us at a competitive salary of $850 -  $950 per month, with room to grow.
  • Performance bonuses for creativity, client satisfaction, and successful upselling.
  • A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.
  • Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.

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