We are a cross-channel platform that powers unified customer experiences and empowers marketers to improve on every interaction taking place throughout the customer journey. We allow our brands to create individualized marketing touchpoints that earn engagement, solidify trust and galvanize loyal consumer-brand relationships.
We have a global presence with offices in San Francisco, New York, and Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility.
We serve large enterprise customers and keeping our platform highly reliable, running at high performance, and secure is extremely important. We are treating operations the way we think about building software, and forming an SRE team to support this transformation.
The SRE team will be responsible for the availability, resilience and performance of our systems by helping evolve our systems towards these goals, building automation and tooling, and owning incident management.
One of our explicit goals as a company is to build a uniquely fun and growth-oriented culture. Our team of talented engineers and thinkers is small, lean, empathetic, and balanced. On our 32-person engineering team, you'll ship features on your first day here. As the Site Reliability Engineer (SRE), you will provide the expertise on how to build, test, monitor, and deploy scalable applications. You will develop, define, and document what the standards are for production, operations, and our growing resilient infrastructure.
What You Need for this PositionPosition Details
" This is a software engineering role (60% of your time) where you will focus on automation and improving production and operations resilience
" Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLOs
" Mulit-week tasks, can lead month long efforts
" Break down large tasks for yourself and others. Drive investigations into the unknown
" Partner with all of engineering and PMs on tech strategy
" Designing and implementing monitoring and logging systems at scale
" Evolving systems towards improved reliability and scalability
" Join our team as an Incident Commander (with on-call responsibility) and act to ensure the right people are in the right place at the right time
" Facilitate blameless Incident Retrospectives to understand root causes, communicate learnings, determine remediation and make us better and closer as a team.
" Help improve our operational practices to minimize service disruptions
" Track and communicate operational metrics surrounding incidents and the health of our systems
" Serve as an important point of contact for our customers to ensure they understand our efforts on their behalf
" Instrumenting production systems, collecting metrics, and improving observability
" Troubleshooting application, network, and database performance issues
" Developing process, procedure and reporting on systems and team health metrics
So, if you are a 100% REMOTE Sr. Site Reliability Engineer with experience, please apply today!Email Your Resume In Word To
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Michael Manbert - Lead Recruiter - CyberCoders
Applicants must be authorized to work in the U.S.CyberCoders, Inc is proud to be an Equal Opportunity Employer
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